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Site related news and feedback => Forum Information and Support => Topic started by: amzopff on December 11, 2014, 10:44:27 PM

Title: Tapatalk Issues
Post by: amzopff on December 11, 2014, 10:44:27 PM
Is or has anyone had issues using Tapatalk for Android to log into the forum?  Mine is asking for login information, but then says "Unknown method: authorize_user".

The look and feel of the app seems different, so I am guessing they pushed an update.

Recommendations?    ???

Thank You in advance
Title: Re: Tapatalk Issues
Post by: rcornelius1942 on December 12, 2014, 08:47:56 AM
I have the same problem on Galaxy 4s. Tried uninstalling, rebooting, reinstalling and changing password. Still have the reported error.

On iPad I can login but cannot post a reply. Get "POST ERROR; unknown method: reply_topic"

Any clues?
Title: Re: Tapatalk Issues
Post by: amzopff on December 12, 2014, 10:33:33 AM
I am running on a Samsung Note II.  Did your issues just pop up within the last week or two?

Thanks
Title: Re: Tapatalk Issues
Post by: swinstandley on December 12, 2014, 12:03:48 PM
I have the same problem on the Windows 8.1 Tapatalk app.  It began the same day I read a message about updating to JREB.

Stew
Title: Re: Tapatalk Issues
Post by: rcornelius1942 on December 12, 2014, 03:50:17 PM
Now my iPad app is doing the same thing. I successfully logged in using the web version on my iPad using same credentials as I did with the mobile version. And yes the issues just started with a week orvtwo
Title: Re: Tapatalk Issues
Post by: E.M. Bell on December 12, 2014, 05:42:55 PM
Guys, I will see if we can get Jason to take a look at this for us..

I thought it was just (I am not able to log in either via taptalk)....but guess not. 
Title: Re: Tapatalk Issues
Post by: rcornelius1942 on December 15, 2014, 04:43:19 PM
Update today didn't fix a thing.
Title: Re: Tapatalk Issues
Post by: RailfanTerry on December 18, 2014, 06:01:52 PM
Mine doing the same thing
Title: Re: Tapatalk Issues
Post by: RailfanTerry on January 02, 2015, 02:46:24 AM
Any updates on the fix?
Title: Re: Tapatalk Issues
Post by: E.M. Bell on January 04, 2015, 12:22:12 PM
we have not been able to get this fixed yet...

Does anyone happen to know if this is maybe a bug with the mobile app??  can anyone use another site besides Jreb with TapTalk?
Title: Re: Tapatalk Issues
Post by: swinstandley on January 04, 2015, 07:08:01 PM
My other groups work fine with Tapatalk on my iPod touch and on W8.1.  JREB works on my iPod running iOS 6.., but fails with Tapatalk on W8.1.

Stew
Title: Re: Tapatalk Issues
Post by: dschlegel on January 13, 2015, 08:58:12 PM
Tapatalk was working fine for me until I logged on via a web browser to jreb for the first time in a long time on Sunday, now it keeps popping up with login failure errors. Running iOS 8.1.1 on an iPhone 6. Tapatalk version is 3.3, which I updated on January 7. I'm not sure if the puke was a result of the update or me logging in to jreb via a web browser for the first time in a while.
Is there any progress in the hunt for a solution?
Thanks!
PA Dan
Title: Re: Tapatalk Issues
Post by: rcornelius1942 on January 14, 2015, 08:51:35 AM
Is anybody working on this. Frustrating. Tapatalk is colossal failure as far as I am concerned. Updates keep coming out and it just gets worse. Can JREB find another forum manager for mobile devices?
Title: Re: Tapatalk Issues
Post by: JCagle on January 14, 2015, 06:01:45 PM
I have been working on a reaolution to the problem for some time now. Tapatalk discovered a security problem in December and killed the access for a day or 2. Ever since the release of the fix things have not been the same. Sometimes it will work and sometimes it will not. I am working with tapatalk to resolve the issues.
Title: Re: Tapatalk Issues
Post by: E.M. Bell on January 15, 2015, 08:37:02 PM
Thanks Jason, I am sure you will get it worked out....and congrats!  Jason and his wife were in the hospital last night having a baby! 
Title: Re: Tapatalk Issues
Post by: JCagle on January 16, 2015, 10:25:14 PM
I plan on picking up on it again here in the next couple days. We finally got him here today about 10 after 2pm. Its been a long couple of days.
Title: Re: Tapatalk Issues
Post by: dschlegel on January 17, 2015, 12:09:04 PM
Pay attention to the newborn first!! It's more important for sure than getting tapatalk fixed.
Congratulations!!!!!
PA Dan
Title: Re: Tapatalk Issues
Post by: thpbears on January 17, 2015, 02:59:00 PM
Congrats Jason and family.
Title: Re: Tapatalk Issues
Post by: JCagle on January 23, 2015, 06:56:51 PM
Since we completed the software upgrade I went ahead and installed the newest version of the tapatalk software. Everything appears to be working well on my end. Give it a try and let me know if you have any issues.
Title: Re: Tapatalk Issues
Post by: amzopff on January 27, 2015, 02:59:15 AM
I can now reply to this thread.  Yes, Tapatalk is now working.

Thank you
Title: Re: Tapatalk Issues
Post by: rcornelius1942 on January 27, 2015, 01:09:06 PM
Mr. Cagle, many thanks! All issues on all devices have disappeared. I appreciate your perseverance.
Title: Re: Tapatalk Issues
Post by: leroy on January 27, 2015, 02:34:30 PM
...Congratulations Jason and family... We need to see baby pictures...!!!

leroy